08.11.08
UPS Ready for E-commerce!
E-commerce would not be complete without FULFILLMENT - The most important process which get the merchandise Picked, Packed, and Shipped to the hands of your customers. If your customers is getting their orders shipped to them both “in time and in good condition” (manage expectation!), voila! You probably have just sealed a lifetime customer.
Mom, i got shipped to you (in 1 piece) !!!
He/She will be a happy client that will buy repeatedly (and more!) from you. He/She will even help spread the word (WOM is powerful) around on how superb your service is, and leave a testimonial on your stores or a 5-star rating (we now have customer rating feature on webShaper!) on your products that will help you earn the trust for new visitors coming to your online store so that they will buy without hesitate. All these will have a positive impact that will ignite the money loop that will grow your business further and beat the competition!
5-star-rating from your clients - worth dying for
Now you understand how important fulfillment is. 
No online merchants can afford to screw up, or letting your shipping company screw up. and that’s why it’s important to pick your shipping partner right from the start. When it comes to the world of shipping, there’s also the very famous Big 3, namely UPS, Fedex and DHL. Among them, UPS is the indisputable big brother (more than 100 years old) among them all. UPS is so big that, if today UPS decide to quit delivery services and join the airlines business competing with AirAsia in the “business of shipping people”, they will be the 3rd largest airline in the world.
Just imagine all these planes turned into passengers plane…
An UPS truck delivery driver makes sure the packages in his truck are organized (we wonder, do they check on parcel bomb too?)
Sleeping with the enemy, You gotta be kidding me!
Study the competition, let the figure blows you away!
UPS is best known for its superb IT infrastructure and value-added services delivered via software tools. And we are proud to annouce that - webShaper e-commerce now supports UPS Tracking, UPS Rates & Services, UPS Address Verification (US Address only) as well as Shipping Label (Airway Bills) Printing directly from orders management in webShaper e-commerce! We are the first company in Malaysia (very likely in ASEAN) that does this, for more details, take a look at UPS-Ready Shopping Cart.
Don’t miss out the nice cartoon clips by UPS below >
Hold on a second… before you leaving this post, another reason for you to sign up UPS service? Mamamiya… i’m sure they can easily double their account if every delivery employee look and dress like this!
But reality is always cruel
well… don’t lose the focus! Most important is your package get delivered in time and in good condition!
Happy selling online!
Satisfy your curiosity, learn more about UPS here!
How UPS Works
The making of a UPS driver
http://money.cnn.com/magazines/fortune/fortune_archive/2007/11/12/101008310/
U.P.S. Embraces High-Tech Delivery Methods
http://www.nytimes.com/2007/07/12/business/12ups.html
UPS and the art of sorting a million packages a day
http://news.cnet.com/8301-13772_3-9974653-52.html?tag=nefd.riv
How UPS does Next-day-delivery?
http://news.cnet.com/2300-13576_3-6242193-1.html?tag=txt
