02.27.09

Now you can call Paypal !!!

Posted in E-commerce, Payment Gateway, Paypal at 5:34 pm by sunzi

Believe it or not, Paypal actually has a customer service hotline you can call!

and they can support English, Cantonese (lei kong mat yeh ah?) and Mandarin.

Paypal SEA Customer Service Hotline
+65 6510 4584
+65 6823 2061
Monday to Friday (9am to 9pm)
Saturday to Sunday (9am to 5pm)

We think this is a very good start. Considering Paypal has been trying very hard to hide their contact number (by providing answers to every imaginable questions might asked by idiot, genius or aliens – forcing you through all the FAQ and their rigid step-by-step automated system).

Who can blame them for doing that? Paypal got more than 150 million users… If every “customers” just call them once to Say “Hi, what’s up dude?” (cantonese:-Nei hou mah? Shek bao mei ah?)  once a year, and ONLY once a year, the call centre boys and gals will go on strike!

It will be interesting to find out – Will your call be handled by robots with artificial intelligence that can “understand your questions” and reply with a solution? or Is it outsourced services answered by third party payroll? or would it be handled directly by Paypal employees? Share your experience if any!

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