How to buy from us?

CREDIT CARD

We accept Visa, Master Card, American Express, Discover & E-Cheque which processed through Paypal.

Other Methods

Please contact us if you wish to use other methods such as Wire Transfer (TT).

Note: Please check out our ANTI FRAUD POLICY

CREDIT CARD
Please refer to details on International Order. Any local customer who wish to pay us using Credit Card (via Paypal) will need to pay us in USD plus a 4% transaction charge. Email us for more info.

Beneficiary Name: NEOWAVE SDN BHD Bank Name: Malayan Banking Berhad
Beneficiary Acc No: 5141-9633-4267
Swift Code: MBBEMYKL

Bank Address:
DAMANSARA UTAMA SSC
62-66, Jalan SS21/35, Damansara Utama,
47400 Petaling Jaya, Selangor, Malaysia.

Please deposit the cheque into our Malayan Banking Berhad Account directly at any Maybank branch in and outside Malaysia using the information above. Please write your domain name on the bank-in slip, then scan and email to billing@neowave.com.my or fax to +603-9131 5218

CASH

You can make a cash payment using any ATM CASH DEPOSIT machines located at any Maybank branch.

Alternatively, You can also make a walk in payment at neowave office in Cheras Business Centre, Kuala Lumpur. Full contact details are here.

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Privacy and Security Tips

Neowave adheres to strict policies concerning the privacy and security of our customers' information. When you order online from our Web sites, we support encryption of your transaction information as it is transmitted to us (via GeoTrust SSL) and we have adopted leading industry privacy guidelines. We will not share, sell or rent your personally identifiable information to any 3rd party companies for their promotional use. For more information on our privacy practices, please see our Privacy Statement.

NOT CONVINCED YET? Feel Free to contact us, we will get back to you within 24 hours or we will send you a Discount Voucher for our software and services!

Neowave takes a strong stance against credit card fraud and identity theft. Neowave will NOT process the order if your email account is with a free e-mail service such as Yahoo!, Hotmail, Gmail, etc. The customer must provide an ISP or domain based address. One that can be traced back to a "Real" person.

To enforce our policy, someone from Neowave may call the customer at the phone number listed on the order. After an order has been approved, a confirmation email with a link to download the software is sent to the customer.

If an order is deemed fraudulent, the order will be cancelled, the credit card transaction will be voided, and Neowave will try to contact the credit card holder to let them know that their credit card is being fraudulently used and a police report will be lodged.

We apologize for any inconvenience that this may create, and we thank you in advance for your understanding. Happy Surfing!

IMPORTANT: We apply strict fraudalent order verification processes. This may delay the order confirmation between 30 minutes to 12 hours depending on the load and entered information. We thank you in advance for your understanding and patience.