Prevent Credit Card Fraud with webShaper e-commerce
SEO Shopping Cart eCommerce Solutions
Neowave Software Store Shopping Cart eCommerce Blog Site map Contact Us  
SEO shopping cart & ecatalog solutions

HOME : webShaper e-catalogue : Friendly, Accurate & Speedy Support

E-catalog Software
Buy e-catalog software now
 How it works
 Is it for you?
 Screen Shots
 System Requirements
 Online Demo
 Purchase Info
 MoneyBack Guarantee
Try E-catalog Demo
Try webShaper ecatalog and ecommerce demo
Have Questions?
Request a Callback
Contact Sales Form

ASP / Online Catalog Software for Windows Server

webShaper E-catalog Client
Featured Client

Support - Friendly, Speedy & Accurate

Are you using a Spam filter? We answer all support emails within 48 hours. If you have not received a response, please double check that you don't have any spam filters installed which are blocking our emails to you. Please add the domain to your white list.

Priority Support

To get the most out of webShaper e-catalogue, sign up for Priority Support and receive personalized, friendly service from the team who built online catalog software

Whether or not you purchase a support contract, you'll receive 30 days of phone support, free. Not to mention Free unlimited email and ticket support for all the customers, as long as you are still using the webShaper e-catalogue to power your website.

For priority support, please check out our detailed support plan below, the value you are getting back is a STEAL!


Basic Support

Priority Support

Unlimited Free Patches for Security Related Bugs

Email Support

Fast Track Email Response (within one Business Day)


Database Backup (Monthly)


Newer version (minor release) and patches*
Phone Support
Special Discount on Next Purchase, Consulting Services
Pricing FREE with purchase of webShaper e-catalogue USD 4.90 / month ONLY!!! **

* For customer of webShaper e-catalogue Standard that comes with standard template only. Upgrade to new version is during the period of subscription, provided there is a new release during the subscription period.

** Subscription based on yearly basis only. USD $58.80 per year / user Only. For multiple users plan, please contact us.

Support Policy

  • Support will only be provided if:
    1. The software, scripts and database structure has NOT been modified in any way.
    2. The data in the database has NOT been directly modified outside of the Administration product.
    3. The software is installed on a web server configured by a professional server administrator. Click here for a list of recommended web hosting provider.
© 2005 ~ 2012 Neowave. All rights reserved.
ecommerce enquiry? call us Contact us now at +603-9130-5218
Shopping Cart Software | E-catalog Software | SSL | PayPal Platinum Partner | RBS WorldPay | iPay88 | Malaysia Ecommerce